Hello, it was a pitty we could not stay the first night in our appartement we rented for 6 nights, as the appartment was not cleaned and could not be cleaned on the first night. So we could not enjoy our first night for which we paid € 666, after a long car trip. An alternative was offered and luckily the manager of the alternative hotel welcomed us very well. We had foreseen to cook the first night in our appartment and so we had to eat outside and spent € 150 for dinner, we did not plan. Luckily the second day the appartment was cleaned very well and we could start enjoying our holiday. So we will ask for a compensation at booking.com.Regards, Angelique
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keyone is a tourism company in the Alpine region that rents out holiday accommodations, operates hotels, and provides guests with unique vacation experiences. We offer rentals throughout Austria, Bavaria, and South Tyrol.
