Absolutely appalling. No way to contact them by telephone. Huge delays in replying to enquiries, if you receive any response at all. A lack of transparency regarding their processes and unreasonable conclusions made, they behave as if they're the authority on employer policy. They won't accept official documents, such as employment contracts, which makes no logical sense at all. Unless, you're willing to consent to online banking and sharing 12 months of banking history, I would avoid like the plague! The estate agency informed me that they're also unhappy with the company and reconsidering whether to renew their contract with them.
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Specialist insurance for landlords of UK residential let properties. Rent Protection & Legal Costs, Emergency Home Assistance, Buildings & Contents and Referencing.
