Bought two keys for MS Office 2021, out of which only one was functional, for the other one I kept getting "Key not registered" error. The company offers an e-mail address as the SOLELY way of communication with the customer support. After multiple mails sent in the course of more than a month, NOT A SINGLE ONE HAS BEEN ANSWERED on why one of the keys was not working. I don't believe the company has a single employee, or that all of their employees have been that busy to not to be able to answer to any of my e-mails. So, they could have sold me delibertely an invalid key and now acting in a very unprofessional way, with me not being able to get neither my money back nor to get protected in any other way. Shameful.EDIT:Sorry for the late response, I missed the 3 days timeframe to respond to the seller, so I'm doing it this way: The order in question was KSF4000016893. Thank you for any support!EDIT2:After the first Edit I sent (again) an email with details about my order, which was answered very promptly this time, with a new key that (finally) worked. I still don't understand why there was no answer for more than a month to my initial two emails, so I had to write a bad review to get the company's attention, but in the end everything worked out the way I paid for. So I'm raising the rating to 3 stars (only) - just because of such poor customer support.
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Keysfan.com is an online platform for digital products. Keysfan offers PC and video game codes, credit and subscription codes for Xbox Live and PSN as well as game time card codes for online games and software license codes - and all at top prices!
And we have brought best shopping experience to millions of customers since online. With abundant experience, our team has been engaged in this field over ten years.See more
