Update: their management team Abraham post out a new one by using the courier. Hence, I adjust the rating from 1 star to 3 stars.Another victim of their auto generated postal label. The company completely denying their responsibility checking the postal label before sent. Rang office multiple times requesting investigate the reason why the parcel stuck at the local AusPost distribution Centre without progress. their team member Jenn simply reply they couldn’t do anything apart from filing the report. Until I close look at the label then found out there is no street name on the label. Once again, Jenn completely denying they have the responsibility to check the label before sent. In the end her phone manner becomes very unprofessional, hang up the phone without even say bye. If people actually read their management’s reply, you can see they never admit they are in fault or need to improve from their end. Any OC company or private should stay away from this company.
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We're the access device fulfillment specialist for the strata industry. We assist strata companies with delivering their keys, fobs and remotes to their clients on time and with excellent service.
