I ordered a new power window control unit from this site, and they are a complete scam. They sent me the wrong part and are now saying The part(s) is non-returnable items due to it being, but not limited to: - An electrical part or has electrical components THEY SENT ME THE WRONG PART! That's unethical. I went back and forth with their RMA dept several times. I even sent them pictures of the part. The part I ordered was Part No.: 93571J5002 UNIT ASSY-POWER WIND. That actually matches the part number on the box they sent, BUT that box was open, and on the inside was Part No.: 93570J5002. THE WRONG PART! I sent them proof. They said they would "submit your request for an exception" but came back the next day saying it was denied. What?! I understand if I ordered the wrong part, and they're hiding behind their return policy. Fine, but they sent me the WRONG PART. Unfortunately I see a lot of this now that I'm doing research on their 1 star reviews. They must have paid for a bunch of 4 star reviews. All the 1 star reviews are the same. Sent the wrong part. Refuse to return. They prominently have BBB accredited on their website. The fact that it's a "B" makes me think they don't care. I disputed this with my credit card. That's fraud to misrepresent a part like that.
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