The company has a very poor potential scam alert process. It's very difficult to get them to accept a potential scam email or report. Most of the time you just get stonewalled! If you do get a response it is that you use the in app reporting process, however, that doesn't have a scam option. The project I backed was endorsed by Kickstarter but even that doesn't seem to fill them with any sense of responsibility or obligation... just radio silence or automated / AI responses to emails.
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