kickstarter.com

1.2
1.2 Based on 619 reviews

Kickstarter is a funding platform for artists, designers, filmmakers, musicians, journalists, inventors, explorers......

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Hervey H.
Scams are rampant, Kickstarter doesn't give a damn

Like many others are mentioning. Kickstarter will do absolutely NOTHING to stop scams or help you out. They will gladly take your money, but will never do anything for it. A project I backed was fully funded and they finished their product, but instead of making sure all their backers have gotten their products, they began to sell to retail stores while completely ignoring all those who pledged. They even offered to give people their refunds since there were issues with the project ( like basic stretch goals missing), but have completely gone silent and not logged on or responded to anyone asking for a refund.So when I contact Kickstarter to give me a refund or at the very least contact the project team, they decide to just give me a copy pasted answer. How do I know these people don't give a damn and just copy pasted an answer? Because the disgusting customer service support rep wrote this:"Hi there. Thank you for voicing your concerns with the [[PROJECT NAME]] project".The guy could literally not even be bothered to change the part of his copy paste that's supposed to refer to the project I backed. When I then confront them, they decide not to respond at all.Utterly unprofessional, disgusting and repulsive. I honestly suggest to people not to back projects on KS. Just wait until it's out on the market and save yourself the trouble and headache.

1
Date of experience: Aug 30, 2023

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