You find out how trustworthy a business is when things go bad. I didn't receive my pledge reward so I emailed Kickstarter (no phone number to call), they said I needed to contact the project. After never receiving acknowledgment or a reply from the project I backed Kickstarter said they don't get in between backers and the projects. Basically saying they don't get involved in issues once you send a project money. I backed 13 project, 12 successfully received what I was promised but like I said, you will find out the integrity and trustworthiness of a business when things go bad.
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