I backed a project, a home gym for over £200, in June and it was supposed to be delivered by September. It's now December and I've still not received my item, I've moved house so I need to update my delivery address but after sending multiple emails and commenting on the projects forum I've received no response so I'm not sure whether it's been updated or not. I emailed Kickstarter to ask to help me get clarification but they said that I should contact the creator myself and refused to help me.A really poor experience with no transparency from the Kickstarter team or their creators.
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