I entered Apple ID into a device and I paid with that. Without any information on billing or shipping address being entered or checked before purchase. It went through. When I got the invoice, I realised it has picked up some of address of mine for both the billing and shipping address. A house we moved from last year. I sent multiple messages through your contact form. Emailed you and also messaged on WhatsApp asking for it to be shipped to the correct address. I contacted my bank and Apple asking how the payment was approved with a wrong billing address, but to no avail. The item was shipped to my old address despite 4 different contact forms, an email and WhatsApp messages to Kidultiverse. I only got auto replies this week, after the item was delivered to the wrong address. Where the current tenants opened the item. I had to ask one of my old neighbours to run over and get the item and we don’t know how to get it from there to our current address as we moved towns.
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