I was on a waitlist for a specific product and ordered it when notified it was in stock. I was upsold other items that required registration. Within 24 hours, I was informed that the original item was no longer available, but the other items were. Long story short, the company refused to acknowledge their error, didn’t offer a substitute, a discount, or to put me back on the waitlist. How can a company take orders and fail to allocate the items? Was this a data scraping tactic or just incompetence? Either way, I’m unlikely to return after being a customer for 20 years.
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Kiehl's Since 1851. Dermatologist recommended skin care solutions, hair care, body care, beauty & cosmetics. Get facial moisturizer, lotion, cleanser, toners, treatments made with natural ingredients.
