The company provided a misleading advertisement regarding free samples. I saw a promotion for new customers and spent more to qualify for two free samples, but they were missing from my order. Customer care claimed I couldn't redeem the offer with the promotional code used, despite the website encouraging me to spend more. This is misleading, and there were no clear Terms & Conditions highlighted at checkout. I’ve reported this to trading standards, as I suspect many have been misled. I won’t be returning as a customer after their poor response.
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Kiehl's Since 1851. Dermatologist recommended skin care solutions, hair care, body care, beauty & cosmetics. Get facial moisturizer, lotion, cleanser, toners, treatments made with natural ingredients.
