kiehls.co.uk

2.7
2.7 Based on 141 reviews

Kiehl's Since 1851. Dermatologist recommended skin care solutions, hair care, body care, beauty & cosmetics. Get facial moisturizer, lotion, cleanser, toners, treatments made with natural ingredients....

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Mable
Empty package received twice

I placed an order during a recent sale with 25% off. When the package arrived, it only contained samples, and I was refunded. I reordered, but again received only samples and no products. I was refunded once more. Now that the sale has ended, I still don’t have my product. After contacting customer service, they could only offer a 15% discount. Something unusual is happening, as both delivery dockets only included samples and not the face cream I ordered. Terrible customer service; I’ve emailed and called about this issue.

1
Date of experience: Oct 22, 2025

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Business Details

  • Kiehl's Since 1851. Dermatologist recommended skin care solutions, hair care, body care, beauty & cosmetics. Get facial moisturizer, lotion, cleanser, toners, treatments made with natural ingredients.

  • language https://kiehls.co.uk

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