Products are great, but customer experience is dire. Website is awful, throws errors without telling the user why (so basic), and address matching is useless - they’re sending the product to my billing address, not the address I selected despite being clear on this. Customer service was mediocre too; raised this with them, completely overlooked it. Really disappointing. No point in having good products if people can’t get them properly.
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Kiehl's Since 1851. Dermatologist recommended skin care solutions, hair care, body care, beauty & cosmetics. Get facial moisturizer, lotion, cleanser, toners, treatments made with natural ingredients.
