Love the products but the online customer service is probably the worst experience I have had buying online. Placed an order which Kiehl’s online. It was not followed up with an email to confirm order. After a few days I contacted them as the money had been taken. I was informed the order was not processed and the money would go back in my account and that I would need to reorder. After reordering the money was not returned and I received both orders. It’s been a week now since contacting again and I have had no reply. I also only received one of the samples ordered. I see this is common issue along with slow processing. Poor from a premium brand. Such a shame that the service doesn’t match the quality of their products
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Kiehl's Since 1851. Dermatologist recommended skin care solutions, hair care, body care, beauty & cosmetics. Get facial moisturizer, lotion, cleanser, toners, treatments made with natural ingredients.
