I had the worst experience everI placed my order on 09/07, expecting some delays due to warehouse issues I received a shipping notification on 16/07No tracking number , no DPD email I sent them emails enquiring the status no reply I called them today and the agent said she can only email the relevant team to reply How long that will take , she hoped soonI asked can they sent a replacement order noCan I ask for refund? noAgain we have to wait for 14 days ( working I presume) from shipping email All this while they already charged my account €85Very frustrating experience I’ve dealt with them before and I usually receive my parcel in 2-3 daysI can’t help but feel sorry for the agents who are truly helpless
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Kiehl's Since 1851. Dermatologist recommended skin care solutions, hair care, body care, beauty & cosmetics. Get facial moisturizer, lotion, cleanser, toners, treatments made with natural ingredients.
