Order KIEA203941shipped on 25 March, last update on Royal Mail website was 27 March as “in transit”, and parcel never came. I was asked to wait for the 14-day delivery timeline to pass, so I waited until 8 April. Sent Contact Form to customer service to ask for a refund to be processed, no response at all. What standard of service is this? At this day and age of e-commerce. Update: no email response still until 15 April. I have provided additional info requested by Kiehl’s per their response below (on 15 April). Let’s see when my refund can be processed.
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Kiehl's Since 1851. Dermatologist recommended skin care solutions, hair care, body care, beauty & cosmetics. Get facial moisturizer, lotion, cleanser, toners, treatments made with natural ingredients.
