I ordered on a Friday before midday and paid £9.95 for next day Saturday delivery. I got an email later in the evening saying it had been shipped. I also got a notification from DPD to say they were expecting my parcel. It’s now Monday evening and nothing…I checked the DPD app and it says they’re expecting the parcel but haven’t received it yet. I emailed Keihls to ask where it is and request a refund of my postage and heard nothing. I’m not impressed. I’m a regular Keihls customer and their customer service is awful. I think it’s time to switch brands
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Kiehl's Since 1851. Dermatologist recommended skin care solutions, hair care, body care, beauty & cosmetics. Get facial moisturizer, lotion, cleanser, toners, treatments made with natural ingredients.
