The owner lacks helpfulness and sometimes ignores support tickets. The bot deleted a file used for the online shop that I hadn't modified in a month, leaving it blank. The only explanation was the bot's activity. The creator completely ignored my ticket and dismissed my concerns about alarms. It no longer posts placements, deaths, or flags like it used to. My members have raised these issues with me, and if I can't resolve them, I turn to the developers. The owner seems indifferent to the problems.
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