Ordered 2x 3 month subscriptions of kawaii boxes as gifts late November. It is now March 5 and have one received on month of boxes. Contacted for support/ refund as this is absurd, and customer service panic generated a shipping label (easy to see based on the date and time stamp after my email and right before their reply) and claimed there was a box shipped so they could no longer refund. Extremely chaotic and disingenuous company. The issues they had with their advent calendar were not isolated, it is evidence of how the business runs as a whole. Avoid at all costs.
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