AMAZING customer service. They had such bad luck being let down by other businesses but was super transparent about everything and gave people the option to cancel and get a full refund, no questions asked, or, wait and still receive the advent but a little delayed. I personally opted for the refund, but hold no ill thoughts or feelings towards Kinda Kawaii at all. My refund came through in a matter of days. As promised. Yes I asked for a refund but I will 100% be supporting them in another way that I can in the future. They do not deserve to be torn down and having such hateful words said to them. They are a 1 person business and were let down by things outside of their means and tried correcting and making things right as quickly as they could.
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