Poor service from start to finish, they supplied a hire vehicle that was damaged inside but not mentioned on the delivery note. I was rushed by the guy who dropped off the car and was given no information as to what to do if I find something wrong with the vehicle. I gave the guy a lift to the train station as he was stuck then I get accused of damaging the window switch that was already damaged. I requested that they show me previous damage reports as I’m 100% certain this would prove the switch was already damaged but they have not responded. They are now trying to charge me £276 for something that I didn’t do and threatening extended legal action for something that could have been avoided. The dispute is still ongoing and will update in due course. Be very careful if using a hire car from as you will get stitched up at the end.
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With 30 years experience, Kindertons Accident Management is a market-leading service provider of full claims management, insurance and mobility solutions to the UK motor and insurance industry.
We are a trusted partner to a wide range of valued customers from insurers, MGAs, high street brokers and other claims management companies to body shops, fleets and automotive dealership sites.
Whilst our customer base may be extensive and complex, our proposition is simple: to provide an expert, seamless and efficient service to every customer, every time.See more
