Support was great the first time I used it the support was unhelpful and a bit rude. My server crashed often and support wouldn’t help. This is not a problem everyone is having with this version of the mod. I’ve seen one other person with this issue. I understand it is a beta version of a mod, but the lack of any help other than telling me that shows so very little care every ticket I’ve made I’ve been told the same thing. It’s a little ridiculous that they cannot take the time to look it to it or even suggest a solution. Edit: As it turns out it was not an issue with the mod or I guess not directly attached to the mod one of the players data had currupted leading to when they were online the server crashing often. After moving to a different hosting service, they actually figured this out and were able to help rather than using a lame excuse and refusing to help. Maybe actually look into issues rather than excusing them before denying any help.
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Kinetic Hosting is a game server provider.