The worst customer support and company with lowest security measure I have experienced in my entire life. I reported an issue that an email address that I have never used on anywhere has suddenly appeared on the candy crash saga app on my laptop, and I could not login with my fb account. They send me a template back within minutes referring me to the community which had nothing to do with my initial question. After I replied, I never heard back from them, issue was not solved and I am still unable to use the app. Wow, glad I never used my payment details with them!!! Extremly low security measures and would not recommed it to anyone. If you play the game, take it lightly and be prepared that you can be thrown out any time, and definitely never buy anything, because there is no guarantee that your payment details are safe. For the company:Implement some serious processes and higher security measure.Higher some employees that can actually read emails, and also answer with purpose to solve a cx issue and not just to close another case.
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King is the game developer behind the world-famous Candy Crush franchise, as well as mobile game hits including Farm Heroes, Bubble Witch and Pet Rescue. We bring moments of magic to hundreds of millions of people every single day.
