Run to Michaels or Target for a tree, absolutely do not spend your money here!! They will not give you a refund, or make things right, no matter what the website says. My tree literally wobbles in the middle, side to side, and I was told this is NORMAL for an artificial tree! REALLY!?!? I have 2 other small and inexpensive trees in my house that do NOT do that. So, spend $800 on a tree and expect it to wobble?!?! That's insane, and no where in the description. All the customer service rep wants to do is recite their policy, not help or care. And just for the record, I did reach out to them within the 30 day return period, but since their replacement part they sent came outside of that time frame, and I called to let them know it didn't help, I am now OUTSIDE the return/refund period. And I was told they consider the matter closed. So I have a wobbly tree that I don't feel comfortable putting ornaments on - great.
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