Bought a 10 foot prelit tree from King of Christmas in 2020 and was happy with it at first. We didn’t put it up in 2021 due to remodeling. We used it for the holiday season 2022 with no problems. However, after using the tree only twice, when we went to put it up in 2023 the top section would not light. When I contacted the company they told me I was out of warranty and since the technology changed I couldn’t buy a replacement part. Basically they told me to go pound sand after using an $800 tree only twice for maybe a total of 8 weeks. And it’s not fixable. The bulbs are permanently attached and not replaceable, which means eventually these trees will crap out on you and there will be nothing you can do. I’m my mind this is a new tree, now I’m faced with the reality of having to buy another one after just having spent hundred of dollars on this one. Do not buy from them, they don’t make quality things that last and they offer no solutions when things stop working. 1 star all the way.
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