I bought this tree last year as I wanted to splurge and buy a high quality tree that would last for years. I put it away in the bag provided in a cool dry place for the past 10 months and when I went to put it up today, the whole bottom level hinges on the branches would not hold up…they are hanging down and cannot be raised, rendering the tree useless. I sent an email detailing this to King Of Christmas and they replied that that do not cover “ negligence “ in their warranty. How horrifying that is to say to a customer who spent good money and took good care of the tree. It’s disgusting customer service. I will now go to Walmart and get one that will last. Don’t buy from King of Christmas…
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