I live in Portland, OR. Ordered a tree on November 25. It was supposed to arrive in 3 days. After a week I tried calling the company but never got a person. i started tracking it. It made it finally to Portland from Southern California after 10 days but never got delivered to me. Then tracked it to Georgia!!! I sent email to complain about it. To shut me up, they emailed back that they are sending free ornaments.which I don’t want. It is now December 11 and still no tree. Terrible customer service. Never answer phone calls. If no tree tomorrow, i will contact my credit card company for a refund. I have tried several times to reach somebody on the phone. Never got someone to speak with.
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