We bought a $400 small tree, the remote for lights also controlled my TV, then the bottom portion of tree doesn't light up properly. Sent videos and pictures, the only thing they can do is send lights to add to the tree. The customer service is absolutely horrible, the hoops they make you jump through are ridiculous. I'm not asking for anything for free, just want to get what we paid for, a working tree. DO NOT WASTE YOUR TIME OR MONEY WITH THIS COMPANY.
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