Purchase a tree last year....absolutely beautiful. So I bought the same tree this year only 1 foot taller and it's an absolute disappointment. They do not look the same....this year's tree is ugly. I tried customer service and basically they don't care to help. It's all by email. I had 2 professional designers look at the tree, their professional opinion is it's definitely not the same. They have been in business for over 30 years and professional decorate christmas trees and can't understand what King of Christmas doesn't see in the pictures. Needless to say the tree in an embarrassment and KOC will not do anything about it and I will have to put it away in the box. I am sick over the amout if money I have spent in 2 years with this company.....buyer beware....choose another company and not this one. SO DISAPPOINTED 😞
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