*** Shoppers Beware of Pricing Games.***This business wildly fluctuates their pricing on their trees several times a day. These changes are significant. A tree I just received and paid $299 for (on a “Black Friday sale”) was: * $149 yesterday—for a taller version. (An email KoC sent me let me know.)* $499 a few minutes later, and then…* $99 later that night (flocked version).If you have a question, customer service puts you on hold (half an hour both times I called) while they check with the back office; and the reps provide contradictory information. The tree I received (King Noble Fir), to give my honest assessment, looked like it was worth $99. Only the outer edges of the branches have “realistic” leaves; about midway into the middle and lower branches, they are *very* cheap looking. The wire wrapping the “trunk” had a large bunch of unraveling, wispy threads obviously coming apart from something within the wires.I decided to return the tree, even though it means I’ll lose $50 ($40 handling fee + non-refundable $10 shipping insurance).
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