This should have been a 5 stars exemplary review......I did a lot of research before deciding to order here. I am not local to the company. 1 relative was concerned about the order being online and paying outright online for something that I hadn't seen in real life. Another relative wanted me to order something local for a third of the price, but a lesser quality. Delivery was very quick, within 16 days, given it was bank holiday when I ordered. The delivery man was exceptional. The table and chairs etc are delightful, look stunning, and I love them. The whole process was all very easy. Except for I didn't actually receive what I ordered. I had ordered an oval table and received a rectangular table. The thought of the hassle of all the emails/ calls to the company, taking it down, waiting in a day to swap it, putting the new one up etc etc.....It just wasn't worth it in the circumstances. I accepted the table with no comment. I have learnt my lesson and in the future I will check any online orders personally on the phone before committing to anything. Generally, I'd expect virtually anyone to be happy with the furniture, especially given the excellent after care instructions provided on the website.
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Kingsley Smythe Ltd is a family run business that has been trading for over 10 years. Supplying luxury teak garden furniture at affordable prices.
