+3 prescription reading glasses received in bag wrapped in bubble wrap. Not self adjusting. I contacted them, they don't apologize, but say it must have been a faulty pair. This is their responds; If you really wish to proceed with the return, please find below the shipping address where you can send the product back to our us:Shipping Address:INF BrandsBuilding A7, No. 101 Guangxia Road,First Industrial Zone,Fuyong Community, Fuyong Street,Bao'an District, Shenzhen, China Postal Code 518103Important note: Please to sure to declare the package value as $10 on the customs form when sending the return. This is because the item is being returned due to a product issue.Once you have shipped the product, kindly provide us with the tracking number for the shipment. This will allow both of us to track its progress until it reaches us.Additionally, I want to emphasize the importance of proper packaging to prevent any damage during transit. Please note that if the product is damaged upon arrival at our office, we may not be able to provide a full refund.Thank you for your understanding and cooperation in this matter. We value your satisfaction as our customer, and we're committed to resolving this issue to your satisfaction.
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