8/20/2026Kiro Brands 844-223-1552 store+713332490076atshopifymall312 W 2nd St#3529Casper , WY 82601RE: 7/21/2025 Order # 21510 Authorized Return Requested for full refund $69.99 return to CC v0582 received: 8/4/2025PayPal Resolution Center 844-368-6633 844-223-1552PP acct # 1523489970508579591Case #: PP-R-HAN-588383942 8/13/2025RE: PayPal Transaction 7/21/2025 # 9DH827898T0863009Send a Prepaid United States Postal Service (USPS), Authorized Return Goods Label , immediately!KIRO BRANDS' REQUEST TO RETURN THE 2 PAIR OF GLASSES TO AN ADDRESS IN CHINA IS RIDICULOUSI refuse to comply with your demands and or risk that you will never receive these glasses if shipped to mainland China.I will not misrepresent the character or condition of the goods to US Customs for your benefit as there is nothing wrongwith these glasses except that they were sold as something other than what was received.These glasses are new and undamaged, they are in original packaging and are able to be returned to your United States warehouse stock inventory.Further;These glasses were ORIGINALLY shipped TO ME Via the United States Postal Service (USPS), from an address in the United States:Shipping Dept5744 W, Manchester AveLos Angeles CA 90045Had I known that these were going to be fraudulently advertised as "mechanically self correcting" eye glasses (at 2 pair for $69.99)Had I know that you were shipping "cheap 300 power reader glasses" which sell at retail for about $5.00 per pairHad I known that Kiro Brand returns were required to be shipped to mainland ChinaI would have never ordered these glasses.Your company has fraudulently represented this product and did not disclose your return policy at the time of sale!Your company has pre planned your misrepresentation and deliberate deception to secure unfair or unlawful gain.See these many Trust-pilot reviews and complaints: Your company has compromised my relationship with PayPal and made PayPal complacent and involved in your FRAUD.Your company has intentionally planned this costly return strategy and scammed many people who eventually return your goods and incura loss due to the "return shipping cost checkmate situation", You are at fault, You KIRO, pay the return shipping expense for your garbage scheme.I will fight your dishonest and fraudulent mail order retail behavior and make a full claim to PayPal for the full amount of $69.99, and file a claim and fraud charge accusation to the United States Postal Inspector Service as well.Your offer is Declined !!Send me a Prepaid United States Postal Service (USPS), Authorized Return Goods Label immediately! Addressed to your company representatives at: Shipping Dept5744 W, Manchester AveLos Angeles CA 90045As of 8/18/2025, after 1 month and 2 letters accusing them of deceptive practices, copies were sent to PayPal.Kiro Brands as a third attempt, has sent a resolution to PayPal that the 2 units be returned to an address in the United States:312 W 2nd StreetCasper WY 82601I demand that Kiro Brands pay for the return shipping. This fraud is only being perpetuated by every action Kiro takes.Send me a Prepaid United States Postal Service (USPS), Authorized Return Goods Label , immediately! Lee M. Novak
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