I had ordered a dress that was offered to be shipped in 24hrs or less, I paid extra for expedited shipping. ($180 for the dress $60 for shipping) Everything was smooth until I had gotten my shipping email including my tracking number and noticed that 24 hours after that initial email my order was cancelled by the seller. I reached back out where they then took another 2 days to answer and told me that they actually didn’t have it in stock and would have to make it to order and I wouldn’t be getting it till a few days before my order. I offered to do a couple other dresses so that way I could still get the expedited shipping I paid for and no response for a week. So I then asked for a FULL refund. They agreed 3 days after that and said it would be refunded 3-5 business days… well It has now been 8 business days with no refund. I am disputing the charge with my card company now, because they took over $200 from me and never intended on selling me anything.
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We are an online retail company that offers girls' and woman's prom dresses. Customers can browse prom dresses online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high-quality products and high-quality services.
