I ordered a brochure and 2 days later a rep phoned me, I was at the vets with my cat so asked him to call that afternoon. Three weeks later no call so I rang the company, they couldn't put me through to the sales team as it was lunch time but somebody would call me that afternoon. One week later still no call, rang them again and remarked thier lack of customer service was abysmal they were full of apologies and would transfer me to the sales team I hung up after waiting over 5 minutes as no one replied and no apology for the wait. Not the experience you expect from a company, I dread to think what fitting service they provide
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