kitchenaid.com.au

1.6
1.6 Based on 22 reviews

Explore KitchenAid kitchen appliances online, inspiring kitchen recipes for our leading range of Stand Mixers, Blenders, Food Processors, Kettles & more...

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Harold Barnes
Worst customer service

Worst customer service ever. I cannot find words to describe the total absence of customer support from Kitchenaid.Thankfully, the particular product in this instance is only some measuring cups that have all cracked with little use and no abuse.I rang the customer support line, who gave me the email address to write to (customercare[at]greenpan.com.au) - 'The Cookware Company'.I got an automated acknowledgement to say they got my email and never any further response or contact. I followed up several times with the same result.I contacted one of the other 'customer service' addresses who told me to contact the same place and when I explained that I had no response the suggested another. I eventually got someone to reply who sought further details and then never replied to me again (customercareeu[at]lifetimebrands.com).This has gone on for many months now and I've got nothing.Thankfully my expensive Kitchenaid products have not broken down, but I fear the day they do.Worst customer service ever.

1
Date of experience: May 29, 2024

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Business Details

  • Explore KitchenAid kitchen appliances online, inspiring kitchen recipes for our leading range of Stand Mixers, Blenders, Food Processors, Kettles & more

  • language https://kitchenaid.com.au

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