If I could give Kitchenaid a minus 10, I would! We currently own a handheld 9 speed mixer and require new beaters only. We have been told that Kitchenaid do not supply accessories any longer and that a consumer MUST purchase the whole unit if an accessory breaks. What a load of rubbish and how bad is this for the consumer and environment. DO NOT purchase Kitchenaid. They have no customer service, they are uncontactable and if you're wanting assistance, they direct you to 'justanswer' where you must pay an online fee. Unbelieveable and outrageous. What a crap company!
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