klarstein.ro

1.6
1.6 Based on 7 reviews

...

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Edgar C.
Bad customer experience & Fake advertisement

Unfortunately, I really can't recommend this company for buying anything. While the buying and the delivery experience is pretty good, when it comes to customer experience and what they actually deliver, it's a complete mess. I have bought from them Brisket BBQ. The product arrived in a good time and in general it has a good quality. The bad side is that they advertise with big bold letters that it includes also a BBQ hood, which never arrived. When I contacted them, they gave me a standard reply and completely ignored the huge screenshot from their website where it says it's included and simply responded that it's not in the package and I should buy it separately. When I tried to move forward with a complaint, they simply provided a link which generates a return label and where they ask you to return the product. There is nobody to talk to after the product has been delivered. Avoid them.

1
Date of experience: Dec 19, 2020

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