I received my order the very next day by FedEx at a cost to me of £14 . I live in the UK and the company is in Lisbon . The kaftan I ordered was lovely and everything I hoped but their sizing didn’t tally with me and I had to return it at a cost to me of £18 . I was asked to wait 30 days for my refund so after 30 days I reminded them and was asked if I would bear with them because they had some issues in the financial department. Alarm bells rang and so I mentioned that their Trustpilot reviews were not good. I am pleased to say my refund has now arrived in my account - better late than never. However the whole exercise has cost me £43 with nothing to show for it —- £5.75 being a fee for issuing me a refund - I’ve never had that before.
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