The staff at this company are disorganized and unfocused. I bought a tool and needed a compatible part, but after spending hundreds, I found out it was the wrong match. Communication was poor, and when I finally reached them, they provided incorrect information again. It was a simple request, yet they still made mistakes. Thankfully, I double-checked their advice.
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Klein Tools is an American company based in Lincolnshire, Illinois that manufactures hand tools.
