Fine, unless there’s a problem. All their responses are AI gibberish, where they constantly incorrectly summarize what you have said the problem is.
They then allegedly pass you to a human ‘Experienced Operator’. They will then summarize what you have said incorrectly as well, before giving you just one minute to respond before closing your complaint.
After trying to reopen it, there is a repeat of the above. I had read they are totally useless at dealing with issues and now I’ve experienced it. Sharks!
Will not use them again.
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