I can't complain, but I'm facing issues with my account. It seems I can't withdraw due to an active bonus, even though I believe I've met the wagering requirements. They informed me that I need to cancel the bonus, but it appears to still be active. Additionally, I can't find the required documents in my account; only the bank card verification is visible, which I've already completed. The chat support feels automated and isn't providing the help I need.
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