knobby.com.au

3.7
3.7 Based on 21 reviews

...

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Chandos Bell
Poor marketing practices

Bought a few pairs of Knobby undies, product itself is fine.However, after receiving too many marketing emails too often I unsubscribed from their comms.Suddenly, without any prior occurrence, I start receiving marketing text messages from Knobby i.e. they took my unsubscription from their marketing comms as a signal to start texting marketing comms to my personal phone number instead.Great way to permanently lose a previously happy customer and former advocate for your brand. Will be directing people to your competitors will less shady marketing practices from this point forward.

1
Date of experience: Feb 24, 2023

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