I received a voucher that is still valid, and I have proof of the transaction from the giver. However, when I tried to use it at the local shop, I was told it hadn't been activated and was advised to contact customer service. I've reached out twice through the company's website but haven't received any response, which is quite disappointing. This is especially frustrating after placing a large online order where gift vouchers can't be used!
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We are experts in crafting the perfect chocolate drink for you - a process we call 'Knoopology'. In our stores we serve over 20 different percentage chocolates as hot chocolates, milkshakes, iced chocolates and mochas, as well as coffee and accompaniments.