I visited the Cardiff store and was quite underwhelmed! The service was extremely slow, and while I ordered hot chocolate with cream and marshmallows, there was no spoon provided. The seating was uncomfortable, and there was no internet access available. My phone gave up after waiting 30 minutes for it to connect. The app also failed to send a confirmation email. A three-star rating might even be generous...
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We are experts in crafting the perfect chocolate drink for you - a process we call 'Knoopology'. In our stores we serve over 20 different percentage chocolates as hot chocolates, milkshakes, iced chocolates and mochas, as well as coffee and accompaniments.
