Needed a replacement sim due to lost sim. Promised in 24 hours, then 48 hours, 5 days and still no sim swap. This is rediculous, with many phone calls and always being told another 24 hours and then another 24 hours. Complaints dept don't answer the phones and then states leave a message and we will get back to you in 24 hours. NOT ACCEPTABLE. It seems our business is not important to this company.
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