I recently signed up for a 365-day pack with Kogan Mobile for my business. I previously transferred my personal number and that was a headache, unfortunately this was even worse.
The porting process was clunky and delayed on both occasions. Kogan blamed Apple for the issue.
This second time round, I am currently waiting for my ID to be verified for a second eSIM just to get connected.
I’ve switched providers multiple times before from TPG, iiNet and Felix. Those platforms made everything so much easier. Transfers were automated through an app, and I never needed to speak to anyone. In comparison, Kogan’s process is cumbersome, slow, and poorly supported.
For the price, the lack of straightforward systems and decent customer service makes it not worth the effort. I would not recommend Kogan Mobile.
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