This companies customers service I have ever experienced. I understand people come and write reviews and individuals can be more petty than others - but I have been trying for weeks to get in contact with customers service using contact@...- and no one ever responds. This is so bad. I currently have $800 sitting in a funded project that I need to abort because the freelancer has ghosted me - I attempt to abort the project - the system tells me there is a technical issue and can not abort - I then refresh and it tells me the project has been aborted with no information about my money. I have no idea what to do. The worst company I have ever come across. Anyone got any ideas how I can get my money back?
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