I had a problem which The Customer Rep identified as a Fraud,I was asked to pay $300 and something .I was told I had another account which I am not aware of and I do not use.I pay my phone Bills Promptly,Because of this I cannot move from Koodoo to Telus.I contacted Koodoo Reps and I was being transferred from one person to another,nobdy is able to solve this problem.I am so disappointed ,I had to be on hold for long,being tossed from one person to another,not getting at least a promising response or someone who is willing to investigate it.Some of the Reps I do not understand.It was a terrible experince and I am going to cancel my plan with Koodoo.
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